1. What is Assist At Hand?
Assist At Hand provides personal and virtual assistants (PAs and VAs) who handle tasks for entrepreneurs and businesses, functioning as a virtual stand-in for day-to-day operations.
2. What types of services do your Personal Assistants offer?
Our assistants manage tasks such as attending meetings, managing teams, handling your schedule, making travel arrangements, answering/making calls, and setting appointments.
3. Who can benefit from using Assist At Hand?
Entrepreneurs, business owners, executives, and companies looking to delegate tasks or develop replacement managers benefit from our service.
4. What is a Virtual Assistant (VA)?
A Virtual Assistant is a remote worker who can perform various administrative tasks, including scheduling, email management, travel planning, and more.
5. Can Assist At Hand attend meetings on my behalf?
Yes, our PAs can attend virtual or in-person meetings, take notes, and represent your interests.
6. How does Assist At Hand help manage my team?
Your assistant can handle team communications, assign tasks, track progress, and ensure smooth collaboration among your staff.
7. How do I get started with Assist At Hand?
Simply contact us through our website or phone, and we’ll help you choose the right assistant based on your needs.
8. What qualifications do Assist At Hand assistants have?
Our PAs and VAs are experienced professionals with backgrounds in administration, project management, and customer service, ensuring top-notch support.
9. Can my PA or VA make travel arrangements for me?
Yes, Assist At Hand can handle all aspects of travel planning, from booking flights and hotels to creating detailed itineraries.
10. How do I communicate with my assistant?
You can communicate with your assistant via email, phone, messaging apps, or video calls, based on your preferences.
11. Are Assist At Hand’s assistants full-time or part-time?
We offer both full-time and part-time assistants, depending on your business needs.
12. Is the service customizable to my business needs?
Yes, Assist At Hand tailors services to meet the specific needs of your business, whether it’s administrative, operational, or personal tasks.
13. How much does Assist At Hand cost?
Pricing depends on the level of service and hours required. Contact us for a personalized quote based on your needs.
14. Can I hire a PA or VA for a short-term project?
Yes, we offer flexible plans for short-term or project-based assistance.
15. What is the process for selecting my assistant?
We assess your needs and match you with a qualified PA or VA with the right skills and experience.
16. Can my PA manage my calendar and appointments?
Absolutely. Your PA can manage your schedule, book appointments, send reminders, and help you stay organized.
17. Can Assist At Hand handle my business calls?
Yes, your assistant can answer, make calls on your behalf, and manage communication with clients, partners, or vendors.
18. What time zone will my assistant be in?
We have assistants in multiple time zones, allowing us to match you with someone who works in your preferred time zone.
19. How secure is my information with Assist At Hand?
We prioritize your privacy and security, ensuring all sensitive information is handled with strict confidentiality and data protection measures.
20. Can I change my assistant if needed?
Yes, if your needs or preferences change, we can help you transition to a different assistant.
21. What industries do Assist At Hand assistants specialize in?
Our assistants serve a wide range of industries, including tech, finance, marketing, real estate, and more.
22. How do I know my assistant is working on my tasks?
Our assistants provide regular updates and use tools like time trackers or task management systems to keep you informed of progress.
23. Can my assistant help with personal tasks?
Yes, in addition to business tasks, your PA can assist with personal errands, appointments, and event planning.
24. Do Assist At Hand assistants handle social media management?
Yes, we can assign assistants experienced in social media management to schedule posts, engage with your audience, and track performance.
25. What tools do Assist At Hand assistants use?
Our assistants are proficient with tools like Google Workspace, Microsoft Office, Slack, Asana, Zoom, and other common business applications.
26. Can Assist At Hand help with project management?
Yes, we offer assistants with project management experience who can help plan, track, and execute projects efficiently.
27. Do I have to provide my assistant with training?
While basic orientation about your business is helpful, our assistants are experienced and can quickly adapt to your needs without extensive training.
28. Can Assist At Hand handle customer service tasks?
Yes, our assistants can provide customer support, respond to inquiries, and resolve issues on behalf of your business.
29. What happens if my assistant is unavailable?
We ensure continuity by providing a backup assistant if your primary PA or VA is unavailable due to vacation or illness.
30. How long does it take to set up an assistant with Assist At Hand?
Once we understand your needs, we can match you with an assistant and begin services in as little as 48 hours.